Envío y devoluciones
Envío y devoluciones
When will my order be delivered?
Deliveries are made on business days. All parcels must be signed for by the recipient.
We ship all orders with a registered delivery, however delivery tracking may not be available in some cases depending on destination and shipping company.
If selected product is out of stock, we will send an estimated shipping date to your email.
Standard shipping normally takes:
4 – 11 business days for Europe;
2 – 3 weeks for USA and Canada;
from 4 weeks for Australia, Japan, China and the rest of the World.
If you are unable to find your location in the list or get a quote, please contact us through info@oldfisherbags.com We will try to find the way to deliver your order.
Shipping methods and costs
We ship worldwide using different shipping methods:
Post Registered Mail for small parcels.
UPS and FedEx couriers for larger parcels.
Shipping cost depends on delivery option you have selected and weight of your order. Delivery cost will be visible during the checkout process.
FREE EXPRESS SHIPPING ON ALL ORDERS OVER €250
FREE Express Shipping on orders of €250 or more (or the equivalent in your local currency) to the USA, Canada, the UK, the EU/EEA, Switzerland, Japan, Australia, New Zealand, South Korea and Taiwan, applied automatically at checkout. For orders shipped outside the EU, import duties and taxes are not included and are payable by the recipient upon delivery.
Customs Duties and Taxes
Your local government may charge import taxes and/or VAT (Value Added Taxes) on international shipments depending on the value of the order. These extra costs are not included into payment and will be charged by delivery company.
If for some reason product will not meet your expectations you can return it within 14 days of receiving your order.
You can either exchange the item or get a full refund. To return the item please first contact us via info@oldfisherbags.com Describe the situation and let us know if you prefer a refund or exchange - we will assist you with the process, provide return address and instructions.
Please remember:
Item must be returned complete;
Item must be in a perfect condition;
Item must be unused;
Item must be in the original packaging with all the tags in place;
Return shipping costs are the buyer's responsibility. Original shipping costs are non-refundable;
Customs duties and taxes, if any, are paid by the customer;
We are not responsible for customs-related delays;
Refunds are made within 5–15 business days once the returned item reaches our headquarters and has been inspected.
How to send it back
Contact us via info@oldfisherbags.com and describe the issue. Pack the items back into the parcel and send it to the address that we have provided via e-mail correspondence. To avoid a loss of parcels in transit all items must be returned to us by “Recorded Delivery”.
If item is faulty
If item is faulty We will fully refund the cost of any defective products. We will also cover the postage costs and any import tax you had to pay.